Welcome to The Golden Elm LLC.

By accessing or using our website, services, or any materials provided, you agree to the following Terms & Conditions.

If you do not agree with these terms, please discontinue use of our website.

1. Use of Our Website

You agree to use our website for lawful purposes only.

You may not:

    •    Interfere with website functionality

    •    Attempt to gain unauthorized access to our systems

    •    Use the website in a way that harms our business or other users

    •    Copy or reproduce any content without permission

2. Service Information

Information on our website regarding services, availability, and rates is subject to change at any time.

Booking is not confirmed until:

    •    A consultation is complete

    •    A signed contract is submitted

    •    A deposit or payment is received (when required)

We reserve the right to refuse services if requirements are not met or if safety or professionalism is compromised.

3. Intellectual Property

All content on this website — including text, graphics, logos, images, branding, and documents — is the property of The Golden Elm LLC.

You may not:

    •    Copy

    •    Distribute

    •    Modify

    •    Publish

    •    Reproduce any materials without prior written permission.

4. User Submissions
When you submit information through contact forms, scheduling tools, emails, or messages, you agree that the information provided is accurate and that you have the right to share it.

We reserve the right to contact you through the information submitted for service-related communication.

5. Third-Party Platforms
We may use trusted third-party tools to operate our business, such as:

    •    Scheduling platforms (e.g., Calendly)

    •    Payment processors (e.g., Square, QuickBooks)

    •    Secure document-signing services

Your information may be processed through these platforms strictly for business purposes.

Each provider operates under its own terms and privacy policies.

6. Limitation of Liability

To the fullest extent permitted by law, The Golden Elm LLC is not responsible for:

    •    Website errors or outages

    •    Inaccuracies in website content

    •    Damages arising from website use

    •    Issues caused by third-party platforms

    •    Unauthorized access that occurs despite reasonable security measures

Use of our site is at your own discretion.

7. No Professional Medical Advice

Information on our website is for general educational purposes only.

It is not medical or clinical advice, and should not replace instructions from a doctor, pediatrician, or healthcare provider.

Always consult a licensed medical professional for medical concerns.

8. Links to Other Websites

Our site may contain links to external websites.

We are not responsible for the content, safety, or privacy practices of third-party sites.

Users access these sites at their own risk.

9. Termination of Use

We reserve the right to restrict or terminate access to our website or services if:

    •    Terms are violated

    •    False information is provided

    •    Safety, professionalism, or boundaries are compromised

This may include cancellation of services at our discretion.

10. Indemnification

By using this website, you agree to indemnify and hold harmless The Golden Elm LLC, its owners, and its team from claims, damages, losses, or liabilities arising from:

    •    Misuse of the website

    •    Violation of these terms

    •    Infringement of intellectual property rights

11. Governing Law
These Terms & Conditions are governed by the laws of the State of North Carolina.

Any disputes will be handled in North Carolina courts.

12. Changes to These Terms

We may update these Terms & Conditions periodically.

Updates will be posted on this page with a new “Last Updated” date.

Continued use of the website constitutes acceptance of the revised terms.

For questions about these Terms & Conditions, please contact:

The Golden Elm LLC

Charlotte, NC

alayna@thegoldenelmclt.com